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Food, groceries, and pabili from local stores, delivered to your door. Track your rider in real time.
Discover
Whether you're craving your favorite food or need groceries, On-The-Way brings what you need closer to you, faster and more conveniently.
Depending on the services available in your area, here's what On-The-Way can bring to you:
Order from participating restaurants and food establishments and have your favorite meals delivered to your doorstep.
Get groceries and everyday essentials without having to leave your home.
Need something from a local store? Our riders can purchase and deliver available items to you.
We're continuously adding services and merchant partners to make On-The-Way even more useful for the community.
Choose a service, merchant, or item and order through the app.
Your order is sent to the right merchant or service provider.
The merchant receives your order and gets it ready for pickup.
An On-The-Way rider collects your order from the merchant.
Your rider heads to your selected delivery location.
Enjoy the convenience of having your needs delivered to you.
On-The-Way Delivery Services is a local delivery platform that makes everyday deliveries and errands more convenient for customers and businesses. We connect customers, local merchants, restaurants, stores, and delivery riders through one platform.
We're committed to a convenient, reliable experience for customers and merchant partners, while supporting local businesses and creating opportunities for local delivery riders.
“When you need something, we're on the way.”
Our mission
To provide convenient, reliable, and accessible delivery services that connect customers with local businesses while making everyday needs easier to reach.
Our vision
To become a trusted local delivery platform that connects communities, supports local businesses, and makes everyday delivery simple, convenient, and accessible.
Join the local businesses and riders bringing Sta. Cruz what it needs, when it needs it.
For merchant partners
On-The-Way helps local businesses reach customers who prefer the convenience of ordering through a delivery platform.
Merchant partners can benefit from:
Want to become a Merchant Partner?
Apply through the Merchant Partner section of the app.
For riders
Join our growing delivery network and help bring food, products, and everyday needs to customers in the community.
Apply Now
FAQ
Our operating hours depend on the current On-The-Way service schedule. Available services and operating hours are shown in the app.
We currently serve Sta. Cruz, Zambales and selected serviceable areas. Delivery coverage may depend on your exact location and rider availability.
Delivery fees depend on the distance and the service. The fee is shown in the app before you confirm your order.
Yes. When tracking is available for your order, you can follow its status in the app.
Delivery time varies with merchant preparation time, distance, traffic, weather, rider availability, and other factors.
Available payment methods are shown at checkout. Options may vary depending on the service or merchant.
You may use our Pabili / Pasabuy service, where available and subject to our policies, service area, and applicable fees.
Please report it through the Help Center or Customer Support as soon as possible. Our team will review the order details and assist you.
Cancellation may be possible depending on your order's status. Applicable cancellation policies and charges may apply.
If a merchant is unavailable or closed, your order may be cancelled or redirected depending on the circumstances. Any refund follows our payment and refund policy.
Orders are subject to rider availability. If no rider is available, the app may notify you or show the options available to you.
Yes. Interested individuals may apply to become an On-The-Way delivery rider, subject to our requirements and screening process.
Yes. Restaurants, stores, groceries, and other eligible businesses can apply to become an On-The-Way Merchant Partner.
Reach us through the Help Center, Customer Support, or the official On-The-Way communication channels available in the app.
